Description

POSITION DESCRIPTION:

RESPONSIBILITIES

• Provide basic support for users onsite and remote.
• Manage network infrastructure and build out Firewall policies as needed.
• Configuration will also include SSL VPN configuration and user support.
• Manage asset procurement, storage, and configuration for user hardware and network.
• Advise and support on the development and improvement of IT systems, networks, software, hardware, IT policies, and security.
• Manage the relationship with our outside IT consulting vendor and serve as a gatekeeper for all IT-related issues.
• Assist in resolution and support for issues related to IT systems, networks, Wi-Fi, software, hardware, and security.
• Experience with video conferencing systems as well as network printer/copier support.
• Manage and track distribution of all IT assets to employees, providing data to Corporate Finance as needed.
• Assist staff, both local and remote, with daily operation of computer systems; Install computer peripherals and applications for users.
• Prepare computers and laptops for employee onboarding and offboarding, managing the full device lifecycle from procurement to decommissioning
• Support development of IT and network-security practices and policies, as well as employee compliance with such practices and policies.
• Travel required up to 10%

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree preferred but not required
• 2-4 years of experience in an IT system admin/network role
• 1-2 years of experience in IT help desk support
• 1-2 years of experience in desktop support
• Proficient networking skills – managing IPv4 policy, VLAN, architecture, etc.
• Strong Windows 10/11, Windows OS, and Mac OS knowledge
• Proficient with Windows Server OS 2008 – 2019
• Robust knowledge of and experience with MS Office products, including Word, Excel, Outlook, MS Teams, and SharePoint
• Proficient with O365 / M365 admin roles
• Fortinet, QNAPP, VMware experience desired
• Excellent oral and written communication skills
• Strong project management and problem-solving skills
• Strong attention to detail

PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS: To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
Mobility Standing 20% of time Sitting 70% of time Walking 10% of time Strength Pulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity (F = Frequently, O = Occasionally, N = Never) Typing F Handling F Reaching F	Agility (F = Frequently, O = Occasionally, N = Never) Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

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