Proterra offers a dynamic and supportive workplace where our employees can thrive personally and professionally. With cutting-edge facilities and groundbreaking projects, Proterra offers unique opportunities to grow, collaborate, and lead transformative change in the electrification of heavy-duty transportation and equipment.
Our commitment to innovation extends beyond our battery solutions to our people, where we create an environment where everyone feels valued, supported, and empowered to drive change for the earth. Here at Proterra we strive to foster a culture of inclusivity, valuing diverse perspectives and encouraging bold ideas, allowing our employees to bring their full selves to work. Our employees benefit from competitive total rewards packages, and opportunities to develop professionally.

Position Overview

Reman Technician with primary duties being related to Reman operations. Secondary duties backfill for Field Service Team.

About the Role-You will

• Support Remanufacturing/Repair: Assist in the remanufacturing or repair of all battery packs requiring service due to field returns or process defects under the supervision of the Battery Staff Engineer.
• Rebuild & Repair: Utilize torque tools, electrical test equipment, and functional test equipment to rebuild and repair any defects generated in-process or from returned packs.
• Root Cause Analysis: Actively participate in identifying failure sources from returned packs and in-factory defects.
• Documentation: Maintain thorough, detailed documentation of remanufacturing work using Excel and the Manufacturing Execution System for traceability and aiding cross-functional teams in Root Cause Analysis.
• Troubleshoot Issues: Collaborate with engineering and production departments to troubleshoot mechanical and electrical issues.
• Support Remanufacturing/Repair: Assist in the remanufacturing or repair of all battery packs requiring service due to field returns or process defects under the supervision of the Battery Staff Engineer
• Rebuild & Repair: Utilize torque tools, electrical test equipment, and functional test equipment to rebuild and repair any defects generated in-process or from returned packs.
• Root Cause Analysis: Actively participate in identifying failure sources from returned packs and in-factory defects.
• Documentation: Maintain thorough, detailed documentation of remanufacturing work using Excel and the Manufacturing Execution System for traceability and aiding cross-functional teams in Root Cause Analysis.
• Troubleshoot Issues: Collaborate with engineering and production departments to troubleshoot mechanical and electrical issues.
• Develop Instructions: Write and develop rework/repair instructions and procedures with support from Design Engineering.
• Maintain 5S Standards: Adhere to daily 5S standards.
• Other Duties: Perform other duties as assigned by management.

About the Role – Secondary Duties:

• Field Service Support: Serve as a cross-functional member of the Field Service team.
• Customer Support: Provide comprehensive support for the deployment of commercial vehicle batteries across various customer locations.
• Hands-on Repairs: Conduct hands-on repairs, maintenance, and troubleshooting of high-voltage batteries using a range of tools from advanced computer diagnostics to basic mechanical tools at customer locations.
• Customer Training: Maintain excellent communication with customers and property staff, providing hands-on training to customer operators and technicians.
• Deployment: Deploy to customer locations as needed.

Your Experience Includes:

• 3+ Years in a Remanufacturing Technician or Service technician role.
• Preference for experience in EV or HV battery industry
• High School Diploma or equivalent; associate’s degree or higher in a technical field preferred.
• Self-starter with the ability to adapt interpersonal styles and techniques to influence at all levels of the organization.
• Customer-focused attitude, with a high level of professionalism and discretion.
• Ability to maintain strict confidentiality, establish trust and credibility, and act with complete integrity.
• Detail-oriented, resourceful and diligent.
• Strong time management and organizational skills.
• Sound judgment and problem-solving skills.
• Excellent English written and verbal communication skills.
• Through understanding of technical components and processes involved in Battery Pack assembly.
• Proven ability to read and interpret engineering requirements from text to drawings.
• Proven ability to use a variety of tools, precision-measuring instruments and multi-meters

Location: Burlingame, CA

Travel: 0 – 10%

Compensation: $31.25-35.95

Applicants must be authorized to work for any employer in the U.S. There is no immigration sponsorship available for this role (ex: H1-B, OPT, CPT, TN or any other employment sponsorship).

Proterra is an Equal Employment Opportunity Employer, providing equal employment opportunities to all Employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation or any other characteristic protected by applicable federal, state, or local law or ordinance. Proterra participates in the Electronic Employment Verification Program (E-Verify)

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