Management Services Office, Greensboro, NC

Join a mission-driven organization making a meaningful impact across multiple Life Plan Communities.

We are adding to the team and seeking an exceptional operational leader to serve as our Corporate Director of Dining Services.

About The Role

The Corporate Director of Dining Services provides strategic leadership and operational oversight for dining programs across Kintura’s Life Plan Communities. This role ensures the consistent delivery of exceptional hospitality, culinary excellence, and resident-centered service while maintaining strict adherence to regulatory requirements, financial performance goals, and industry best practices. The position partners closely with community leadership teams to drive system-wide alignment, innovation, and continuous improvement.

What You’ll Do

Hospitality & Resident Experience

• Support campus leadership with establishing and upholding high standards of hospitality that reflect a culture of warmth, dignity, and personalized service.
• Champion a resident-centered dining philosophy that prioritizes choice, quality, and meaningful experiences.
• Develop and monitor service standards, ensuring consistency across all communities.
• Lead initiatives that enhance satisfaction, engagement, and overall dining experience.
  
  
  

Operational Leadership

• Provide system-level consultation, support, and accountability to Dining Services Directors and Executive Chefs across all communities.
• Standardize processes, menus, and service models where appropriate while allowing for local customization.
• Conduct regular site visits, audits, and performance reviews to ensure operational excellence.
• Participate in interviews and lead training and onboarding for Dining Directors and Executive Chef hires.
• Mentor and develop dining leaders, building a strong leadership pipeline.
  
  
  

Regulatory Compliance & Risk Management

• Ensure full compliance with all federal, state, and local regulations, including health department standards, food safety, and sanitation protocols.
• Maintain readiness for inspections and surveys; lead corrective action planning as needed.
• Develop and enforce policies and procedures aligned with regulatory requirements and organizational standards.
• Promote a culture of safety and accountability across all dining operations.
  
  
  

Financial Management

• Oversee budgeting, forecasting, and financial performance of dining services across all communities.
• Analyze financial reports to identify trends, opportunities, and risks.
• Drive cost control initiatives without compromising quality or resident satisfaction.
• Optimize labor management, purchasing, and vendor relationships to improve efficiency and margins.
  
  
  

Industry Best Practices & Innovation

• Stay current with trends in senior living dining, culinary innovation, nutrition, and hospitality.
• Introduce and implement best practices that elevate quality, efficiency, and experience.
• Lead system-wide initiatives such as menu development, wellness-focused dining, and sustainability efforts.
• Evaluate and implement technology solutions that enhance operations and reporting.
  
  
  

System-Level Support & Collaboration

• Serve as a key strategic partner to executive leadership, operations, and clinical teams.
• Support new community openings, renovations, and dining program transitions.
• Collaborate with marketing and sales teams to position dining services as a differentiator.
  
  
  

Work Environment & Travel

• Frequent travel to community locations required (up to 50–70%).
• Combination of office, kitchen, and on-site community environments.
  
  
  

What You Bring

Minimum Qualifications

• Associate’s degree in Hospitality Management, Culinary Arts, Nutrition, or related field (Bachelor’s preferred).
• Minimum of five years of progressive leadership experience in multi-site dining, hospitality, or senior living.
• Certified Dietary Manager (CDM), Certified Executive Chef (CEC), or similar credentials preferred.
• Strong knowledge of healthcare and senior living regulatory environments.
• Demonstrated success in financial management and operational performance improvement.
• Proven ability to lead, influence, and develop high-performing teams across multiple locations.
• Excellent communication, organizational, and strategic thinking skills.
  
  
  

Knowledge, Skills & Abilities

• Hospitality Excellence
• Strategic Leadership
• Regulatory Expertise
• Financial Acumen
• Operational Discipline
• Innovation & Continuous Improvement
• Relationship Building & Collaboration
  
  
  

Why Join Us?

You will be part of a mission-driven leadership team committed to delivering exceptional service, strengthening community culture, and innovating for the future of senior living. Your leadership will directly shape resident experiences and empower teams across multiple communities.

What We Offer

• Great pay
• PTO (Paid Time Off) eligibility
• Excellent medical/dental insurance at a low cost, first of the month after 30 days
• Insurance for family members at low cost
• Disability and life insurance
• Vision program
• Flexible Spending Account
• Retirement Plan (401k) eligibility
• Access to the Wellness Centers and free wellness programs
• Delicious, discounted meals
• Robust Employee Assistance Program
• Mission-driven
• A true team spirit and belief in making a difference together!