Product Manager

At Trove

Remote

About Trove

Brands lose billions each year to returns, excess inventory, and non-new product. Trove transforms that liability into a growth engine.

We provide the software and operational infrastructure that enables leading brands to recover value from non-new inventory like returns and pre-loved goods through resale, trade-in, repair, and warranty claims. Brands including Canada Goose, Patagonia, Michael Kors, Carhartt, BÉIS, and Steve Madden rely on Trove to power returns management, resale sites, reverse logistics, and value-added services across North America and Europe. By integrating into complex retail ecosystems, Trove helps brands maximize recovery, acquire new customers, deepen loyalty, and drive sustainable growth.

Trove is a Certified B Corporation headquartered in the U.S., with a European office in Berlin.

About the Product Manager

In this position, you will be responsible for two primary roles:

First, you will own Trove’s Sales Channel platform — spanning branded storefronts, marketplace integrations, and Trove’s enterprise API products that enable mainline brand integrations. Trove currently powers over 50 branded resale programs. With this role, you will own Trove’s resale channel products and integrations end-to-end, launch new channels and integrations, own the conversion optimizations, site designs and feature set, and collaborate with cross-functional and client teams to prioritize roadmap initiatives.

Second, you will be responsible for designing the product delivery process across our suite of products, and be accountable for shipping products for the business and our clients. In this role, you will design and manage the execution of our delivery processes to improve predictability, reduce launch timelines, and scale execution as we grow. You will manage both internal and external stakeholders, and align expectations early in the development process.

This is a highly strategic role, as we believe consistent and predictable product delivery is central to seizing the re-commerce market. To thrive in this role, you'll need to demonstrate a b2b mindset, along with strong communication skills, grit, entrepreneurialism, resourcefulness, and resilience, as you'll be tackling many competing priorities.

What You'll Do

Sales Channels product management:

• Drive the long-term vision and roadmap for Sales Channel products, including Trove’s branded storefronts, agentic commerce channels, and marketplace integrations (e.g., eBay, Depop).
• Lead the launch of new channels and integrations, taking full ownership of site designs, feature sets, and conversion optimizations to scale Trove's 50+ branded resale programs.
• Collaborate with existing and prospective clients to understand their sales channel and storefront visions and bring them to life. Act as the voice of the B2B and B2C customer in Sales Channel product design, gathering direct feedback from customers and brand partners in the market.
• Navigate through a difficult and messy Sales Channel roadmap that requires negotiating priorities and resolving constraints.

Organizational product delivery process:

• Design, manage, and be accountable for end-to-end product delivery processes to improve predictability, reduce launch timelines, and scale execution as we grow across the entire product suite.
• Build repeatable templates and processes, including template PRDs, prototyping systems, technical specifications, and acceptance criteria, and leverage AI tools to improve processes.
• Align internal and external stakeholders early in the development process to manage expectations and maintain delivery momentum.
• Collaborate with other product team members, Trove’s c-suite, and cross-functional and client teams to prioritize roadmap initiatives and ensure predictable delivery process.
• Design product delivery dashboards, track delivery performance, and build alerting systems to alert the team on delivery issues.
• Serve as a strategic thought leader, internally and externally, on consistent and predictable product delivery as a key driver for seizing the re-commerce market opportunity.
  
  

Experience You Bring

• 5+ years of experience in B2B SaaS product delivery.
• Experience building and executing product delivery processes, including designing and facilitating change management processes to ensure adoption of delivery processes.
• Strong organizational and communication skills, with the experience presenting large-scale strategies to internal and external executives..
• Entrepreneurialness and resourcefulness, grit and ability to work in ambiguity.
• Track record of rapidly developing prototypes, and launching new, large-scale offerings.
• Experience working with the online sales ecosystem, including Shopify storefronts and apps, and other marketplaces like eBay, depop, etc.
• Demonstrated analytical and technical abilities, including experience building reporting and conducting data analysis. Reviewing API docs and JSON schemas, and using AI tools to build prototypes should come natural to you.
• A passion for AI, using it to write PRDs, vibe code, etc.
• Experience managing engineering projects; i.e. assisting in tracking goals/timelines, writing technical acceptance criteria, prioritization of sustainment work, etc.
• Grit and resilience, with a track record of overcoming a variety of challenges.
• Technology startup experience or successful entrepreneurial side-project.
  
  

Why Work Here?

• Flexible Remote Workplace - Trove’s flexible schedule and remote workplace allows employees more freedom in their schedule, which is invaluable when it comes to attending to the needs of personal and work life needs.
• Flexible PTO - Our flexible vacation company policy allows employees to take leave as they need.
• 401K - Employees can set aside pre-tax dollars to invest in a qualified retirement investment plan.
• Medical/Dental/Vision plan options
• Equity/Share Options - The longer the employee works, the more stocks become available to purchase.
• Learning Fund - Exempt employees have access to a pool of funds to support execution of their self-development goals and objectives.
• Partner Discounts - Enjoy eligibility for Pro Accounts and various partner discounts from Patagonia, Arcteryx and Eileen FIsher
• Mission Driven - Work alongside passionate people to build the leading recommerce infrastructure and the circular economy.

Trove is committed to creating an equitable and transparent workplace. The annual compensation range for this position is $130k-160k and equity. Final compensation will be determined based on experience, location and skills and may vary from the range listed above.

Trove is proud to be an equal opportunity company. We believe that diversity and gender balance will help us reach our full potential. At Trove we are building a company where we are not only proud of our mission, but how we are pursuing it. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status and we will consider qualified applicants with arrest and conviction records for employment.